Haloom 用户协议
版本:V1.0|生效日期:2026 年 11 月 10 日
适用:Haloom 客户端(Android / iOS)全部用户
本协议为平台公示的公约文件。您在完成注册、点击"同意"或以其他方式实际使用 Haloom 服务时,即视为已阅读并接受本协议全部内容。
第一条 协议确认与接受
1.1 本协议由您(以下称"用户")与 Haloom 平台运营方〔待填〕(以下称"我们"或"平台")共同缔结,具有合同效力。
1.2 您在完成注册程序、点击"同意"或以其他方式实际使用平台服务时,即视为已充分阅读、理解并接受本协议全部内容。
1.3 如您不同意本协议任何条款,请立即停止注册或使用平台服务。
第二条 账号注册与管理
2.1 您可以游客身份浏览;注册和登录须使用账号和密码。账号为 3–20 位 ASCII 英文字母、数字或下划线,不区分大小写;密码至少 8 个字符。忘记密码时可联系平台,由后台人工重置。旧邮箱账号已作废。注册即表示您确认已年满 18 周岁,具备完全民事行为能力。仅在申请创作者入驻时,您须按要求提交相关资质资料。
2.2 您应妥善保管账号及登录凭证,对账号项下的一切行为承担责任。发现账号被盗用或出现异常登录,应立即通知我们。
2.3 我们有权基于合理怀疑对账号采取限制、暂停、终止等措施。
2.4 账号仅限您本人使用,不得出借、出租、转让、买卖,不得使用自动化程序批量注册或登录。
第三条 服务内容
3.1 我们向您提供竖屏短剧的在线播放、搜索、剧集与明星社区浏览、评论与互动、剧币充值与内容解锁、邀请奖励等技术服务与运营支持。
3.2 我们有权根据运营需要调整服务内容、功能设置与页面设计,并提前公示。
3.3 部分剧集与内容需付费解锁,具体价格以页面展示为准。
第四条 剧币与付费规则
4.1 剧币是平台内的虚拟道具,仅可用于单集或整剧解锁,不具有法定货币属性。
4.2 剧币不可提现、不可兑换现金、不可转让、不可赠与他人,不得用于平台外的任何交易。
4.3 充值价格、套餐与赠送规则以充值页面展示为准。支付由第三方支付机构完成,充值成功后剧币即时到账。
4.4 已消费的剧币不支持退款。未消费的剧币,除因平台技术故障、重复扣款或法律规定的应当退款情形外,不支持退款;符合退款条件的,我们按原支付渠道退回。
4.5 剧集解锁后,在平台运营期内可反复观看;因版权到期、内容下架等非用户原因导致无法观看的,我们将以剧币或等值方式补偿。
第五条 邀请奖励
5.1 邀请奖励活动开放时,新用户使用普通用户邀请码成功注册后,邀请人获得固定数量的剧币奖励;被邀请人充值不会产生按比例返利。奖励以剧币形式发放,仅可在平台内消费,不可提现、不可转让、不可兑换现金。活动是否开放及具体奖励数量以活动页面展示为准。
5.2 新用户使用创作者邀请码注册可获得剧币奖励,创作者邀请码用于记录创作者归属,创作者不获得邀友剧币奖励。具体奖励数量以相关页面展示为准。
5.3 严禁下列作弊行为:自己邀请自己或使用关联账号互相邀请、虚假注册、机器批量注册、伪造交易套取奖励、利用漏洞或技术手段虚增奖励。
5.4 一经发现作弊,我们有权取消相关奖励、冻结或扣除违规所得、限制或终止账号,并保留追究法律责任的权利。
第六条 用户行为规范
6.1 您承诺遵守法律法规及平台规则,不得从事下列行为:
(1)发布危害国家安全、破坏国家统一、损害国家荣誉和利益的内容;
(2)发布煽动民族仇恨、民族歧视、宣扬恐怖主义、极端主义、邪教、封建迷信的内容;
(3)发布淫秽、色情、赌博、暴力、凶杀、恐怖或教唆犯罪的内容;
(4)发布低俗、性暗示、擦边涉黄或对未成年人有不良诱导的内容;
(5)侮辱、诽谤他人,侵犯他人名誉权、隐私权、肖像权、知识产权等合法权益;
(6)发布虚假、欺诈、误导性信息,或实施诈骗、传销等行为;
(7)刷量、刷评论、刷播放、刷奖励等数据造假行为;
(8)利用平台漏洞谋取不正当利益。
6.2 您不得对平台内容实施下列行为:录制、翻录、截取、下载、转存、二次剪辑、传播、售卖,或绕过、破坏平台的技术保护措施。
6.3 我们有权依据自主判断对违规内容采取删除、屏蔽、下架、限制传播等措施,对违规账号采取警告、限制功能、封禁等处置;涉嫌违法的,依法向有关部门报告。
6.4 您对举报内容的真实性负责,不得恶意举报。
第七条 知识产权
7.1 平台内的剧集、文字、图片、音频、视频、软件、标识、界面设计与数据等的知识产权归我们或相关权利人所有,受法律保护。
7.2 您仅可为个人、非商业目的在线观看平台内容。未经书面授权,不得复制、录制、修改、传播、出版、展示、反向工程或以其他方式使用。
7.3 您发布的评论等内容应保证不侵犯任何第三方权益;您授予我们在平台范围内展示、存储、必要的技术处理该内容的非独占许可。
第八条 隐私保护
8.1 我们重视您的个人信息保护,收集、使用、存储与保护措施详见《Haloom 隐私政策》。
8.2 您同意我们按照法律法规及《Haloom 隐私政策》处理您的个人信息。
第九条 免责声明
9.1 我们按"现状"和"可得到"的状态提供服务,不对服务的及时性、不间断性、准确性作明示或默示担保。
9.2 因不可抗力(包括但不限于自然灾害、政府行为、网络攻击、系统故障、电信运营商技术调整)导致服务中断或数据丢失的,我们不承担责任,但会及时采取补救措施。
9.3 平台内容由版权方或运营方提供,我们依法履行内容审核义务;如您认为内容侵犯您的合法权益,请通过举报渠道通知我们,我们将依法处理。
9.4 您因自身设备、网络环境、操作系统或第三方软件导致的无法播放、扣费异常等问题,我们将协助排查,但不承担由此产生的间接损失。
第十条 未成年人保护
10.1 平台内容面向成年人用户,不向未成年人提供服务;注册即表示您确认已年满 18 周岁。
10.2 我们设置内容审核机制,从严审核涉及未成年人的内容,严禁任何形式的未成年人色情、低俗化或不良诱导内容。
10.3 如发现涉未成年人违规内容,请立即通过举报渠道通知我们,我们将第一时间处置并依法报告。
第十一条 协议终止
11.1 您可随时在客户端"我的—账号"页面申请注销账号,终止本协议;注销有 7 天冷静期,期间可在登录页填写账号和密码并选择撤销注销申请。
11.2 我们有权基于合理理由(包括但不限于您违反本协议、账号长期未使用、法律法规要求)限制、暂停或终止您的账号及服务。
11.3 协议终止后,您账号内的未消费剧币与未发放奖励按平台届时规则处理;已解锁的剧集在剩余有效期内仍可观看,但无法享受新的服务。
第十二条 规则修订与生效
12.1 我们有权根据法律法规变化及运营需要修订本协议及平台各项规则。
12.2 修订后的内容在客户端内公示,自公示之日起生效;如您继续使用平台服务,视为接受修订后的内容。
12.3 涉及您核心权益(如付费规则、剧币规则、邀请奖励规则)的变更,我们将提前公示并另行取得您的确认。
第十三条 争议解决
13.1 本协议适用中华人民共和国法律。
13.2 因本协议引起的争议,双方应首先协商解决;协商不成的,任何一方均可向〔待填〕提起诉讼。
第十四条 其他
14.1 本协议构成双方就服务事项的完整协议。
14.2 本协议任何条款被认定为无效或不可执行的,不影响其他条款的效力。
14.3 本协议以中文书写,中文版本为最终解释版本。
Haloom Terms of Service
Version: V1.0 | Effective date: 10 November 2026
Applies to: all users of the Haloom app (Android / iOS)
These terms are published on the platform. By completing registration, tapping "Agree" or otherwise using the Haloom service, you confirm that you have read and accepted these terms in full.
1. Acceptance
1.1 These terms form a legally binding agreement between you ("you" or "the user") and the operator of the Haloom platform, 〔待填〕 ("we", "us" or "the Platform").
1.2 By registering, tapping "Agree" or otherwise using the service, you confirm that you have read, understood and accepted these terms in full.
1.3 If you do not agree with any part of these terms, please stop registering for or using the service immediately.
2. Accounts
2.1 You may browse as a guest; registration and sign-in require a username and password. Usernames contain 3–20 ASCII letters, digits or underscores and are case-insensitive; passwords must contain at least 8 characters. If you forget your password, contact the Platform for a manual reset by an administrator. Previous email accounts are no longer valid. Registering confirms that you are at least 18 years old and have full legal capacity. You must submit relevant qualification documents only when applying to join as a creator.
2.2 You are responsible for keeping your account and sign-in credentials safe, and for all activity under your account. If your account is stolen or used abnormally, notify us immediately.
2.3 We may, on reasonable suspicion, restrict, suspend or terminate your account.
2.4 Accounts are for your own use only. You may not lend, rent, transfer or sell an account, or use automated programs to register or sign in in bulk.
3. The service
3.1 We provide online playback of vertical short dramas, search, browsing of series and the star community, comments and interactions, coin recharge and content unlocking, invite rewards, and related operational support.
3.2 We may adjust service content, features and page design according to operational needs, with prior notice.
3.3 Some episodes and content require payment to unlock. Prices are as displayed in the app.
4. Coins and payments
4.1 Coins are virtual items within the Platform, usable only to unlock individual episodes or entire series. They are not legal tender.
4.2 Coins cannot be withdrawn, exchanged for cash, transferred, or given to others, and cannot be used for any transaction outside the Platform.
4.3 Recharge prices, packages and bonus rules are as displayed on the recharge page. Payment is processed by a third-party payment institution; coins are credited on successful payment.
4.4 Coins already spent are non-refundable. Unspent coins are non-refundable except in the case of a technical fault, duplicate charge, or where the law requires a refund; approved refunds are returned via the original payment channel.
4.5 Unlocked episodes can be rewatched while the Platform is operating. If content becomes unavailable for reasons not attributable to you (for example copyright expiry or delisting), we will compensate with coins or an equivalent.
5. Invite rewards
5.1 When invite rewards are available, a regular user receives a fixed number of coins when a new user successfully registers using their invitation code. The invitee’s recharges do not generate a proportional rebate. Rewards are issued as coins, which may only be spent within the Platform and cannot be withdrawn, transferred or exchanged for cash. Availability and reward amounts are as displayed on the relevant activity page.
5.2 A new user who registers using a creator's invitation code may receive a coin reward. Creator invitation codes record the user's association with the creator; the creator does not receive an invite coin reward. Reward amounts are as displayed on the relevant page.
5.3 The following is strictly prohibited: inviting yourself or using related accounts to invite each other, fake registrations, bulk machine registrations, fabricated transactions to obtain rewards, and exploiting bugs or technical means to inflate rewards.
5.4 If abuse is detected, we may cancel the relevant rewards, freeze or deduct illicit gains, restrict or terminate the account, and reserve the right to pursue legal liability.
6. User conduct
6.1 You agree to comply with the law and Platform rules and not to:
(1) publish content that endangers national security, undermines national unity, or harms national honour and interests;
(2) publish content that incites ethnic hatred or discrimination, or promotes terrorism, extremism, cults or superstition;
(3) publish obscene, pornographic, gambling, violent, homicidal, terror-related content or content that incites crime;
(4) publish vulgar, sexually suggestive or borderline content, or content that is harmful to minors;
(5) insult or defame others, or infringe their reputation, privacy, likeness or intellectual property;
(6) publish false, fraudulent or misleading information, or engage in scams or pyramid schemes;
(7) inflate views, comments, plays or rewards, or otherwise falsify data;
(8) exploit Platform vulnerabilities for improper gain.
6.2 You must not record, re-record, capture, download, re-upload, re-edit, distribute or sell Platform content, or circumvent or break the Platform's technical protection measures.
6.3 We may, at our discretion, delete, block, delist or restrict the distribution of violating content, and warn, restrict or ban violating accounts. Where laws may have been broken, we will report to the competent authorities.
6.4 You are responsible for the accuracy of your reports and must not report in bad faith.
7. Intellectual property
7.1 Intellectual property in the series, text, images, audio, video, software, marks, interface design and data on the Platform belongs to us or the relevant rights holders and is protected by law.
7.2 You may view Platform content only for personal, non-commercial purposes online. Without written authorisation you may not copy, record, modify, distribute, publish, display, reverse engineer or otherwise use it.
7.3 You warrant that comments and other content you post do not infringe any third party's rights, and you grant us a non-exclusive licence to display, store and technically process that content within the Platform.
8. Privacy
8.1 We take the protection of your personal information seriously. Collection, use, storage and protection are described in the Haloom Privacy Policy.
8.2 You agree that we may process your personal information in accordance with the law and the Haloom Privacy Policy.
9. Disclaimer
9.1 The service is provided "as is" and "as available". We make no express or implied warranty as to timeliness, uninterrupted availability or accuracy.
9.2 We are not liable for service interruption or data loss caused by force majeure (including but not limited to natural disasters, government action, network attacks, system failures and telecom carrier adjustments), but we will take timely remedial measures.
9.3 Content is supplied by rights holders or the operator and we perform content review as required by law. If you believe content infringes your rights, notify us through the report channel and we will handle it in accordance with the law.
9.4 We will help troubleshoot playback or billing issues caused by your device, network, operating system or third-party software, but we are not liable for indirect losses arising from them.
10. Minors
10.1 The Platform is intended for adults and is not offered to minors. Registering confirms that you are at least 18 years old.
10.2 We operate content review mechanisms and strictly review content involving minors. Any form of sexualised, vulgarised or harmful content involving minors is prohibited.
10.3 If you find content involving minors that violates these rules, report it immediately; we will act at once and report as required by law.
11. Termination
11.1 You may request deletion of your account at any time under "Me — Account" in the app, which terminates these terms. A 7-day cooling-off period applies; during that period, enter your username and password on the sign-in page and select the option to cancel the deletion request.
11.2 We may, on reasonable grounds (including breach of these terms, long-term inactivity, or legal requirements), restrict, suspend or terminate your account and access to the service.
11.3 After termination, unspent coins and unissued rewards are handled according to the Platform's rules in force at the time; unlocked episodes remain viewable for their remaining validity period, but new services are no longer available.
12. Changes to these terms
12.1 We may revise these terms and Platform rules as laws change or operations require.
12.2 Revised versions are published in the app and take effect on publication. Continuing to use the service means you accept the revised terms.
12.3 For changes affecting your core interests (such as payment rules, coin rules and invite reward rules), we will give advance notice and obtain your confirmation separately.
13. Disputes
13.1 These terms are governed by the laws of the People's Republic of China.
13.2 Disputes arising from these terms should first be resolved through negotiation; failing that, either party may bring proceedings in 〔待填〕.
14. General
14.1 These terms constitute the entire agreement between the parties regarding the service.
14.2 If any provision is held invalid or unenforceable, the remaining provisions remain in effect.
14.3 These terms are written in Chinese, and the Chinese version prevails.
Note: this is an English translation. The Chinese version prevails.